The first thing I do when using a new cellphone is get to know it as well as possible. I delve into the depths of its interface in an attempt to familiarize myself with all of its features and functionality. With “normal” phones I have used such as the Nokia N95 or the Samsung F480 (not comparing the two), this task can take up to a week. Ever since I started using my BlackBerry Bold, which is around 3 months ago, I have been trying to get to know the device, and the learning curve is not over yet. I am discovering new things about the Bold almost every day, some good and some very bad.
Anyone who knows me personally, or has observed my practices when it comes to gadgets and technology, knows that I pay attention to small details. As you know, I recently began using a Blackberry Bold as my primary handset, and all in all, I am very happy with it. I wrote about my first impressions and why I am not trading it in for an iPhone. I wrote about my issues with RIM as a company and with Blackberry as a phone, but I felt a strong need to emphasize one serious issue with RIM’s offering.
I am happy to report that after putting social media to the ultimate test, it passed, but unfortunately Cellcom did not. OK, here is the story. After writing that last blog post about how horrific Cellcom’s service has been, and after attempting to speak to a manager for months, I finally got the call. It did not take long, in fact it was around a half an hour after the post was published that I got a call from a senior manager in Cellcom apologizing for the whole ordeal and offering me a “new” phone for “free”.
With 2008 coming to an end and the fact that I have been asked countless times by friends what phone to buy, I figured I would try to offer some information on what I...